If you are in crisis or distress and in need of immediate support, please call a local crisis line at 1-800-784-2433 (1-800-SUICIDE) or 310-6789 for emotional support. Please call 911 in case of an emergency.

Counseling FAQs

Counseling FAQs

Therapy is a professional, confidential process where individuals can explore their thoughts, feelings, and behaviors with a trained therapist to gain insight and work toward personal growth or solutions.

Therapy is a professional, confidential process where individuals can explore their thoughts, feelings, and behaviors with a trained therapist to gain insight and work toward personal growth or solutions.

Anyone experiencing stress, anxiety, depression, relationship issues, grief, low self-esteem, or life transitions can benefit from counseling. You don’t need to have a diagnosed mental health condition to seek support.

In your first session, your therapist will ask about your background, current concerns, and goals for therapy. It’s also a time to see if you feel comfortable and ask any questions you have.

Yes. What you share in counseling is confidential, with a few legal exceptions—such as if there’s a risk of harm to yourself or others, or if abuse is disclosed.

Sessions typically last 50 to 60 minutes, but this can vary depending on your therapist’s practice.

The number of sessions depends on your goals and the nature of your concerns. Some people benefit from short-term counseling (6–12 sessions), while others may choose ongoing support.

The number of sessions depends on your goals and the nature of your concerns. Some people benefit from short-term counseling (6–12 sessions), while others may choose ongoing support.

Therapists provide talk therapy and emotional support, while psychiatrists are medical doctors who can prescribe medication. Sometimes people see both.

Yes, we offer secure online counseling sessions for individuals who prefer remote support or are unable to attend in person.

Rates are based on the recommended fee schedule set out by the Canadian Association of Social Workers (CASW). Sessions are charged at $235/hour. Some services may be covered by your insurance; all you have to do is submit your invoice to your insurance, or sliding scale options may be available—please contact us for details.

You can book an appointment by phone/email/online booking system. Visit our Contact page for more details.

We offer the following options:

*Direct Billing
*E-transfer
*Sliding Scale/Low Cost